We understand that things happen, so if you aren’t satisfied with your order, we offer returns within 30 days of when your purchase was made. We’ll authorize a return for any items that have not been damaged, contain no missing parts, and have the original packaging still intact. Customers are responsible to pay for return postage at their expense. If upon you receiving your order, items have been damaged during shipping and/or are defective, Syphon will authorize a replacement or exchange at our expense. NOTE: Although it’s uncommon, for international orders Customs and Duties may be charged upon delivery. Syphon is not responsible for these.
When you make an order, you want your gear as quickly as possible and we do our best to make that happen! We ship orders Monday - Friday. Orders placed before 2:00 pm MST are shipped same-day. We ship our products directly to you from our warehouse in Idaho. A shipping confirmation email including carrier specific tracking information will typically be sent within 24 hours of an item shipping. For example, if you place an order Monday night and it ships out Tuesday morning, you will receive your tracking information either Tuesday evening or Wednesday morning.
"This pumps out some serious volume with unbelievable sound quality. It takes riding to a whole new level."
SnowWest Magazine
"FINALLY. It's about time someone figured this out. These are rad. Super comfy and sounds great."
Mark Freeman 408
"This pumps out some serious volume with unbelievable sound quality. It takes riding to a whole new level."
This is an email we got from a customer who is also a manager of a powersport shop in Oregon:
Hello Kyle and the entire Syphon team!
THIS SOUND SYSTEM KICKS A$$! I took some time and installed my Soundwrap into my helmet and went for a quick spin. Mind you, I have been using a bluetooth communication system, well not anymore! This system works and sounds so much better. I'm quite impressed with the quality of sound too. I was half expecting to get the same tin can sound I had out of my old setup, but was hoping I might get a bit more volume. How wrong I was! The frequency response of my Soundwrap has a much wider range, AND, it is definitely louder. PLUS, 100% clearer, than my old setup. This system is nothing short of phenomenal!
A quick history: I took a chance and pre-ordered the Syphon System (not something I normally do without having tested or used any particular item prior) and I'm really glad I did. Being a skeptic AND a bit of a pessimist, I was instantly put at ease when I emailed with a particular question and immediately received a response from the president/owner/operator and genius, Kyle. Not only were subsequent questions answered, but updates were presented without asking. This level of professionalism, personalized service and all-around humanity, is almost unheard of. These actions, by you, Kyle, and your team, are what make a difference and set you, and the Syphon company so much further apart from everything else. Well, I don't have ANY problem, letting everyone know, just how much I appreciate the level and standards you hold, in providing the world with the Syphon Soundwrap product.
It is my gratitude, in what you have provided me, that I will spread the word and offer "DEMO" opportunities for all of my customers here at the motorcycle shop. After my experiences and getting to utilize the system, I can tell you with all honesty, this is a product I believe in and will support & promote. I just want to tell you, Kyle, and the entire team, THANK YOU!
Respectfully,
...and super happy...
--
Jeff Schneider
STILL NOT CONVINCED?
Check out a few testimonials of people who have tried out the Syphon Sound System
